If your team starts to work from home, you’re widening your exposure to potential threats. And cracks can quickly appear in your business’s protection. If an employee requires a computer/laptop, especially if they need access to shared networks or data, it is really important they do not use a personal laptop.
Here’s a quick overview of what else should be considered:
- Ensure your employees are using approved devices for work purposes only, especially if you use a VPN (Virtual Private Network, which is the safest way to work remotely)
- Educate employees on device use while at home (not using work devices for game downloads etc)
- Ensure all devices have anti-virus software
- Make sure wi-fi passwords are changed before using home wi-fi for business purposes
- Set up multi factor authentication
If your employees need to work from home, it’s important that they are able to access everything they need to fulfil their responsibilities.
We advise ensuring all data and files are kept in one secure location that is regularly backed up. SharePoint, part of Office 365 is a great way to save files and access them safely from different locations and devices.
Home Office Setup
If your employees have to work from home because of a Coronavirus emergency, the obvious question to ask is: does your team have the equipment they need to work remotely?
With the majority of office devices being desktop, it’s important to consider sooner rather than later if you need to buy laptops. Especially, as the advice is to provide employees with safe and secure work laptops, should they need to access shared networks and if your business uses a VPN.
You must also consider telephony systems. If your team requires access to an internal phone system, could Microsoft Teams (in Office 365) be a better way to minimise costs if you are already using Office 365. Or do you need to look at other systems and work phones for employees?
What some of our clients say..
“Lexden Computer Services have been our selected IT support for over 20 years, originally run by the late John Whiting, and now his son Jonathan Whiting.
At all times they have provided an excellent service to our company, always ensuring our systems are constantly updated, monitored and, as we are a Financial Services Company holding clients confidential information, more importantly secure.
In the event of any disruption, or breakdown to any of our services, individual PCs, servers etc. They respond quickly, often resolving problems remotely.
The fact that they have full access to our office at any time of the day or night, weekends, bank holidays indicates the confidence and trust we have in this company.”
“Lexden Computer Services has been providing Gemstone Mortgages with IT Support for the last 3 years.
During this time, we have grown as a company and Jonathan and his team have been a crucial part of this being possible ensuring all my staff are set up to work from both home and the office. They are always available to talk to and respond to all enquiries very quickly no matter how big or small.
Jonathan especially has helped me massively change and adapt a lot of our processes to streamline them and make them safer for us and our clients. I can honestly say he has made our working days so much easier with everything he has implemented into my company.”
Zero Three Care
“Lexden Computer Services have provided computer support to our care company for approximately ten years. They support both the operations in our Head Office as well as in our residential care homes, both remotely and on site when required.
As well as being a friendly family company who are always there quickly when we need day- to-day support, over the years Lexden have helped us to review our systems in order to ensure that they are robust and safe from external threat.
I would whole-heartedly recommend Lexden to you as an approachable, reliable and responsive IT company.”
“Lexden Computer Services have helped with all our IT needs since we opened our business back in 2014 and I am happy to say whilst we have grown as a business, they have supported us in each and every way.
I was recommended Jonathan by a friend and also happy to say both Jonathan and his team have been brilliant, not only tech support and IT issues but advice on IT purchases as well and even going the extra mile setting up systems within our branches as the technology has evolved.
Due to their fast, friendly, and knowledgeable business I have recommended Jonathan and his team to business associates so happy to support them with a direct reference if need be.”