Call us: 01206 890597 Email us: hello@lexden.co.uk

Free IT Audit

What are Managed Services?

Managed IT services are more than just fixing IT issues when they occur, we are proactive rather than reactive. We fit our services to your individual business needs by taking the time to understand your goals and requirements. This enables us to provide you with the support and security you need to achieve them.

Our offerings are flexible and transparent, allowing us to deal with anything from a sole-trader to large companies. Lexden are a leading provider of IT Support in Colchester and East Anglia, working hard to keep your systems working and secure 24-7. So you can focus on running your business whilst we use our expertise to manage your IT.

Why choose Lexden Computers?

We work closely with our clients and our dedicated technicians that understand your systems and requirements. Our client spans across multiple sectors, ranging from small two people businesses to 50+ employee businesses. We have clients that have been with us for 20 years+, demonstrating our capability to build long lasting working relationships that help your business to grow.

About us

Client Testimonials

OUR APPROACH

What you can expect from us

Clear Pricing & Fixed Costs

With our fixed pricing method you can rest assured there will be no scary surprises at the end of the month.

Cyber Security & Anti Virus

Cyber Security experts, our 24-7 monitoring keeps your system and external data virus free.

Quarterly Meetings

We like to meet regularly to discuss our current performance and any new requirements you may have.

Reduced Downtime & Improved Reliability

Our 24/7 monitoring system alerts us when we detect an issue. Security patching and maintenance is carried out when you’re not using the systems to minimize downtime.

Quick Response

We aim to respond to all issues reported to us via ticket or telephone within 30 minutes, and usually delivering solutions within the first 2 hours.

1250+

Happy customers each year

23

Average response time to issue (minutes)

24

Years of experience & service

95.6%

Issues solved within first hour

Essential Support

£8 Per user per month.
  • Unlimited Phone Support (8.30am-6pm)
  • 2 Hour response time
  • Microsoft & Windows Updates
  • Anti-Virus & Security (includes PC Managed Anti-Virus, Spam filter, Malware Protection & Dark Web Monitoring)
  • 24-7 365 Monitoring of hardware and PC health
  • Remote Support Software
  • All software used by the user supported by Lexden

Remote Support

£20 Per user per month.
  • Unlimited Phone & Email Support (8.30am-6pm)
  • 15 Support hours which include on-site and remote support
  • 1 Hour response time
  • Microsoft & Windows Updates
  • Anti-Virus & Security (includes PC Managed Anti-Virus, Spam filter, Malware Protection & Dark Web Monitoring)
  • 24-7 365 Monitoring of hardware and PC health
  • Remote Support Software
  • All software used by the user supported by Lexden

Unlimited

£40 Per user per month.
  • Unlimited Phone & Email Support (8.30am-6pm)
  • Unlimited Remote Support
  • Unlimited On-site Support
  • 1 Hour response time
  • Microsoft & Windows Updates
  • Anti-Virus & Security (includes PC Managed Anti-Virus, Spam filter, Malware Protection & Dark Web Monitoring)
  • 24-7 365 Monitoring of hardware and PC health
  • Remote Support Software
  • All software used by the user supported by Lexden
TESTIMONIALS

What some of our clients say..

  • 5 star review  African Families in the UK(AFiUK)CIC a charitable organization approached Lexden Computers Services to help with getting 41 good value laptops for children to do their homework during the lockdown. We are extremely grateful to, Lexden Computer Services they are a real high quality and reputable computer service, they exceeded our expectations. Speed, trust, attention to detail and competitive pricing are only a few of the many qualities this company has illustrated. I would strongly suggest using Lexden Computers Services if looking for computers.

    thumb Rachel Walton
    7/13/2020

    5 star review  The 5 stars says it all! The team at Lexden Computer Services are fantastic. Nothing was too much trouble. No hard selling or pushy sales just good honest service. I would highly recommend them. Thank you to Chris & Ruku for your great work!

    thumb Hannah Bayne
    7/10/2020

    5 star review  Lexden Computers have been my go-to IT management company for the past 25 years, in 2 different workplaces. I cannot fault them on any aspect of their work. If everything goes down, they are on the problem within 30 minutes. Over the past year, they have upgraded all our IT equipment, developed a new website which is totally accessible to those with any kind of disability, and enabled all office staff to work from home. They provide a friendly, energetic and efficient service, and nothing is ever too much trouble. I would not go anywhere else for IT support.

    thumb Sarah Greatorex
    5/05/2020
  • 5 star review  We, as Parker Castle have used Lexden as our IT support for over 20 years. They have always provided us with a first class service, responding promptly if we have problems and sorting them in a timely manner. They manage our network, emails our PCs, servers etc ensuring we are protected from malware, viruses, scammers etc at all time so we are as safe as we can be on the internet. As a financial services company it is imperative that our data is protected and monitored constantly and Lexden have done this for us. I would have no hesitation in recommending them.

    thumb Grahame Jackson
    5/05/2020

    5 star review  Rapid and reliable professional expertise on tap when I need it - even when I am working abroad. The Lexden Computer Services definition of IT isn't just Information Technology, it's also 'Intelligent Thinking'.

    thumb Trevor Lansdown
    12/04/2019

Talk to us

Ready to work? Lets arrange a call

  • Get a quote
  • Select Staff Member
  • Select Date & Time
  • Enter Information
  • Verify Order Details
  • Confirmation

Get a quote

Please select a service that best represents what you are looking to chat about.

Get a quote

Please select a service that best represents what you are looking to chat about.

Select Staff Member

Select Date & Time

Click on a date to see a timeline of available slots, click on a green time slot to reserve it

Enter Information

Please provide you contact details so we can send you a confirmation and other contact info

Verify Order Details

Double check your reservation details and click submit button if everything is correct

Confirmation

Your appointment has been successfully scheduled. Please retain this confirmation for your record.
Questions?

Call 01206 890597 for help

How can we help?

How can we help?
Chat to who?
Date & Time Selection
Customer Information
Verify Booking Details
Appointment Confirmation

Select Service Duration

You need to select service duration, the price of your service will depend on duration.

How Many People?

Maximum capacity is 1
IT Support Initial Consultation Book a 15 minute no-obligation chat with us to discuss your business IT requirements.
Website Initial Consultation Discuss your current/future website needs and requirements with our web developer.
Free IT Audit Let our team run an IT security audit on your system, and see what risk you’re at.

Summary

Service
Duration
Agent
Date
Time
Customer
Total Price
© Lexden Computer Services Ltd 1996-2020 | Privacy Policy | Cookie Policy