Existing Clients

Requesting Support

Please use one of the following methods to request support:

Submitting request by any other means will not count when calculating service levels, time for response etc. as detailed in contracts.

Please do not email or phone individual members of staff with problems as there is a chance they may be away for the day, out on a call etc. Any response may therefore be delayed.



Support Portal

The portal contains details of all current and past requests, with up-to-date status. To access the support portal, go to lexdensupport.co.uk, If you have forgotten your password, click here. 

Remote Support

To request remote support, go to remote.lexden.it and press ‘Start a New Session’.Follow the subsequent instructions.
Address

Lexden Computer Services Ltd.
The Colchester Centre
Hawkins Road
Colchester
CO2 8JX
Telephone

Colchester: 01206 890597
Ipswich: 01473 378066
Chelmsford: 01245 407060
Sudbury: 01787 372516