Responsive and Knowledgeable IT Support

At your office or by remote access
We have been providing top quality, yet affordable, support to small and medium companies across Essex, Suffolk and beyond for more than 20 years.
Pay as you go Support
Simple.  
You pay us by the hour for time spent on your task or problem.
Contract Support
Month to Month contract.  Optionally includes system monitoring and alerting and reduced rates.
Ad-hoc /  Pay As You Go support
If you just need us to fix a problem or carry out a one-off installation, then we are happy to help.

We charge by the half-hour (minimum one hour) and we can come to you, usually the same day.Just call us when you need us and we will respond. 

After the first visit, you can initiate a remote session to us so you save on time and therefore costs.
Contract Support
Monthly rolling agreement : if you don’t think our service is excellent, just cancel.

No setup fees : no hidden costs

Remote support : fast support for software issues without the need to visit.

Plans to suit your budget : We can tailor a plan to suit your needs and budget

Credit hours included in contract at reduced hourly rates. Time charged in 15 minute segments.

Support portal : Easily see the progress of your support requests.
Managed Services
Optional add-on for Contract Support

24×7 Monitoring : Windows error conditions, services down etc. We monitor them all.

Alerting : We are alerted to all potential problems and we fix as we go.

Routine Maintenance : performed at least weekly.

Security : Continuous Virus checking and alerting with top quality software

Monthly Reports : Shows you an overview and detail of how your system is performing.
Project Support
Just need assistance for a particular period of time or project?  No problem, we can provide a quote to assist.
Address

Lexden Computer Services Ltd.
The Colchester Centre
Hawkins Road
Colchester
CO2 8JX
Telephone

Colchester: 01206 890597